professional speaking

Sue Langley and our team of emotional intelligence experts offer presentations and keynotes tailored to your organisation's needs.

Each session is stimulating, practical and unique. We select the latest research, ideas and techniques from emotional intelligence (EI) and positive psychology and explain how to use them to achieve your level of excellence. 

 

WHAT YOU GET FOR YOUR INVESTMENT

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Professional service at each stage of the engagement:

• Fun and innovative presentation
• High level of interaction and audience participation
• Content tailored to your organisation's needs
• Important topics backed up by up-to-date research
• Business relevant information and professional development techniques
• Take home, practical tools
• Easy to deal with, professional conduct
• Simple processes and a friendly process
• Briefings and organisational research to tailor the presentation

 

 

SUE LANGLEY

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Sue Langley is an experienced professional speaker who adds enormous value to your organisation, motivating your workforce and stimulating creative thinking. She specialises in bringing out the best in people through emotional intelligence and positive thinking.

Sue's personal and professional approach brings a fresh face and fresh ideas.

Her aim is to enlighten and inspire, while making sure people have something concrete to take away from the session. Sue provides entertainment and enthusiasm, mixed with real life examples and practical tools that help individuals, team and organisations shift their perspective and their behaviour.

Sue has extensive experience working with individuals, teams and organisations around the world improve their performance and reach their potential. She has delivered speeches and presentations in the UK and Australia to a wide number of audiences, as well as presenting on radio. Her work as a trainer and facilitator regularly takes her to Asia, Europe, the US and Africa.

Sue loves the diversity of people and never fails to enthuse and inspire. In each interaction and speaking opportunity she aims to “breathe spirit into the minds of others to achieve their level of excellence”. 

If you are looking to feature something inspiring and practical at your next event Sue Langley may be the speaker for you. 

 

EMOTIONAL INTELLIGENCE & SELF-LEADERSHIP 

KEYNOTE - UNLOCKING YOUR POTENTIAL

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Positive psychology can have a profound impact on performance. In this session Sue Langley provides an inspirational kick off to any conference focusing on the ‘Psychology of Success.’ Looking at key criteria for living a fulfilled and happy life, this session will be fun, motivational and interactive. Explore:

• The Psychology of Success
• The power of positive psychology
• Getting the most out of yourself and others
• It’s your life – what are you going to do with it
• Playing to your strengths
• Life balance – live it!

 

  

KEYNOTE - POSITIVE PSYCHOLOGY AND THE BOTTOM LINE

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Exploring the topic of positive psychology and the techniques that lead to a happier, more fulfilled life. The workshop will include exercises designed to increase self-awareness and understanding.

The session will include areas such as:

• The pleasurable life – what does it mean and how can you get more of it
• The engaged life – experiencing flow, using your character strengths
• The meaningful life – creating more meaning in your daily life
• Adding power to your life
• Creating happiness on every level
• Increasing your optimism for the future
• The business case - why it matters?

 

KEYNOTE - EMOTIONAL INTELLIGENCE – WHY DOES IT MATTER?

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Sue Langley provides an insight into emotional intelligence and why it is fast becoming a key competency in many fortune 500 companies, plus what EI means to you as an individual, team and organisation.

The session will include:

• What is emotional intelligence?
• The business case for emotional intelligence
• Incorporating EI into organisations
• Measuring emotional intelligence
• Emotion intelligence tools and tests
• Developing emotional intelligence – tools and techniques

 

KEYNOTE - PERSONAL DEVELOPMENT

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Personal development on an individual level – what makes you tick, why do you make the choices you make, what would you like to develop? The workshop will include exercises designed to increase self-awareness and understanding.

The session will include areas such as:

• Purpose, vision and values
• The power of beliefs
• Life maps
• Increasing life satisfaction
• Positive psychology and creating meaning

 

KEYNOTE - THE AUTHENTIC SELF

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What makes people tick? This presentation will increase understanding about self and others, as well as how to get the best out of ourselves on a daily basis. We can all increase our level of excellence, in this session Sue will share some tools to inspire you to make that happen:

• Self-awareness – who are you and how do you impact others
• Self-confidence – throw yourself out of your comfort zone
• Goals – set them and take action
• Self-efficacy – do you believe you can do it?
• Self-image – check your beliefs
• Self-talk – what do you say to yourself?
• Self-fulfilling prophecy – Law of Attraction

 

KEYNOTE - ENHANCING PSYCHOLOGICAL WELLBEING TO PRODUCE POSITIVE SAFETY OUTCOMES

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Positive psychology can have a profound impact on performance. In this session Sue Langley provides an inspirational session focusing on the psychology behind safety. Research suggests optimists and people experiencing more positive emotion have fewer accidents. Learn more about the power of positive psychology in this fun, motivational and interactive session. Explore:

• Psychology of health and safety
• What is positive psychology?
• The power of positive psychology
• The impact on the workplace
• What to do with it?

 

KEYNOTE - BOOSTING SELF-AWARENESS, EI AND PERSONAL PERFORMANCE

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Everything starts at the individual level. If you want to improve performance, you have to understand and manage your emotions and responses to the events and situations. Self-awareness and understanding is the first step in unlocking your potential and improving your effectiveness, relationships and leadership.

In this highly interactive and motivational session, Sue Langley will share her knowledge and experience in enhancing personal performance through self-awareness.

The key issues include:

• The Psychology of Success: Living a fulfilled, happy and successful life
• Self-awareness and emotional intelligence: Understanding, controlling and managing your emotions and responses
• The power of self-motivation and positive thinking
• A firm foundation: Your purpose, vision and values

For those of us looking to be the best we can be, Sue offers some surprisingly simple tools and techniques on how to get the best out of ourselves and how to get the best out of others.

Her optimism and enthusiasm are off the scale. So, if you want more of the good stuff in life, Sue Langley has something for you.

 

CUSTOMER SERVICE

KEYNOTE - GETTING BACK TO BASICS

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If you get the basics in customer service right the rest will follow. This presentation looks at the simple things that are often missed. It is an inspiring and amusing presentation that will refresh even the longest standing employee.

The session will include:

• The key components of any role
• The power of attitude
• What is customer service anyway?
• Basics – phone and face to face
• Face the world with a smile
• Making the choice

 

SALES

KEYNOTE - RELATIONSHIP SELLING

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A back to basics look at selling. Create a relationship that means the sales drop into your lap. This presentation explores each of the key areas of the relationship selling model, combining practical experience with amusing anecdotes, which will leave the audience with key tools to remember.

The session will include:

• How to build rapport using a range of different techniques
• Use open questions to assess the client needs – facts and feelings
• Offer products to fit these needs using features and benefits
• Close and overcome objections
• Focus on value add to achieve targets
• Choose your attitude – self?leadership

 

GOAL SETTING

KEYNOTE - GOAL SETTING FOR SUCCESS

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Research shows those who set and write their goals down are consistently more successful in life and achieving what they want. Learn more about how to create success, letting your innate teleological g nature to the work for you.

This highly interactive and fun session will provide valuable techniques:

• Creating a compelling future
• Identify your key areas of success
• Create balance in your drives and goals
• Create goals for each area of your life
• Use techniques to enhance success

 

STRESS MANAGEMENT

KEYNOTE - MANAGING YOURSELF AND STRESS

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Life, especially corporate life, appears to be getting more and more stressful. This presentation will give you the opportunity to learn more about your own stress and how to manage yourself. Take the opportunity to look at things in a different way with this interactive session.

Learn more about:

• Where your stress comes from
• Ways to reduce stress in the workplace
• Understand the physical, psychological and behavioural signs of stress
• Understanding of the ABC model of stress management
• Apply stress management strategies to deal with personal and workplace stress
• Identify beliefs and attitudes that may be contributing to stress
• Create action plan to instigate a personal stress management strategy