articles
How emotionally intelligent is your financial adviser?
Market volatility has transformed happy clients to fearful and concerned investors. Many financial advisors lack the emotional intelligence to turn these situations into opportunities to build trust and earn client loyalty in times of stress. So what are the attributes of an emotionally intelligent adviser?
Top trends in people development for 2012.
The year ahead is promising to be one of unparalleled growth and challenge. Sue Langley, EIW CEO, identifies the key trends we can expect to see this year.
The Impact of Emotions on Creative Thinking: Can induced mood change peoples’ level of creativity? (pdf)
A research paper by EIW founder Sue Langley.
More emotional intelligence articles, videos and resources coming soon...
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Does all this focus on being positive mean I have to be happy all the time?
Thankfully, no. Sue Langley explains what positive psychology is really telling us and how we can learn to be more happy, more of the time. Read more.
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